Contact Us
This is the page to use if you want to reach the editorial team behind Non Gamstop Casinos. We answer questions about what we have published — a free spins offer we have described, a wagering requirement that reads oddly, a withdrawal limit that has changed since we last checked — and we correct anything we have got wrong. We are a research and comparison publisher, not a casino, so there are things we cannot do for you either. Both lists are below.
How to get in touch
Write to the editorial team through the contact form or email address shown on this page. There is no phone line and no live chat: we are a small editorial operation, and written enquiries let us check facts before replying rather than guessing on the spot.
To get a useful answer first time, include:
- The casino name as it appears on our site — Betmica, Kikibet, Betninja and so on.
- The page or section you are asking about, so we know which claim to re-check.
- What you are seeing instead, if a bonus, free spins figure or payment method does not match what we published.
- A screenshot of the operator's terms where one exists. Terms change without notice, and a dated screenshot lets us verify quickly.
Please do not send account numbers, card details, passwords or copies of identity documents. We never need them, and we will delete anything of that kind on sight.
What we can help with — and what we cannot
| We can | We cannot |
|---|---|
| Explain how a listed welcome offer, free spins package or cashback deal is structured | Open, close, unlock or verify your account at any casino |
| Re-check a bonus figure, wagering multiple or expiry date against the operator's published terms | Release a withdrawal, overturn a confiscated balance or intervene in a dispute |
| Correct or update anything inaccurate on our pages | Remove you from GAMSTOP, or add you to it — that is done through GAMSTOP directly |
| Point you to the right regulator, complaints route or support organisation | Tell you which casino will pay out, or predict any outcome from gambling |
| Take feedback on our ranking method and general editorial questions | Offer legal, tax or financial advice |
If your issue is with a casino rather than with us, start with the operator's own complaints procedure and ask in writing for a final response. Offshore-licensed sites are not covered by the UK Gambling Commission or by an ADR scheme approved for Great Britain, so the escalation route depends on where the operator is licensed — commonly Curaçao — and on what that regulator's complaints process allows. We will tell you what we can establish about a listed site's licensing, but we cannot act on your behalf.
Commercial relationships, stated plainly
Non Gamstop Casinos earns commission when a reader follows a link to one of the casinos we list and signs up. That funds the research. It does not buy a position, a rating or a kind sentence, and we publish drawbacks for every site including the top-ranked one. If you think a review reads like an advert, that is a fair thing to write to us about, and we would rather hear it than not.
Questions we get about the listed casinos
Most contact comes down to free spins terms. Here is the context we most often end up sending back, using three of the sites we rank highest. Figures are the operators' own advertised headline offers as researched on 23 September 2026; always read the current terms on site before depositing, because they change.
Betmica
Our top-rated listing, largely because the advertised package is one of the broadest we cover: a 570% welcome offer up to £5,700 plus 270 free spins. It is on this page's shortlist rather than others because the offer is quoted in pounds, which spares UK readers a conversion step on deposit. A percentage that size is almost always spread across several deposits and attached to a substantial wagering requirement, and free spins of this volume normally arrive in daily tranches on named slots with a capped win value. Limitation: the bigger the headline multiple, the more the maximum bonus bet and cashout cap matter, and those are the two clauses readers most often miss. Check both before the first deposit.
Kikibet
Listed for a similar reason — a GBP-denominated package of 350% up to £5,555 with 300 free spins — but with a lower bonus multiple and a higher spin count than Betmica, which suits players who mainly want spins rather than a large matched balance. Limitation: spin-heavy offers concentrate value in a small set of eligible slots, so if you dislike the titles chosen, most of the headline figure is unusable to you.
Betninja
The most conservative of the three headline offers: £1,000 bonus and 100 free spins for all new players. It earns its place here precisely because the number is modest. A smaller matched amount is generally easier to clear inside the bonus expiry window than a four-figure one, which is what many readers actually want from free spins. Limitation: there is less headroom if you deposit larger amounts, and "all new players" still means the usual eligibility conditions — minimum deposit, verification, and exclusion of some payment methods from bonus qualification at many operators.
The wider shortlist at a glance
| Casino | Advertised welcome offer | Editorial rating |
|---|---|---|
| Betmica | 570% up to £5,700 + 270 free spins | 10.0 |
| Kikibet | 350% up to £5,555 + 300 free spins | 9.9 |
| Betninja | £1,000 + 100 free spins | 9.9 |
| WinnerIsland | Up to €1,000 + 100 free spins | 9.9 |
| Zombillion | 250% up to £4,000 + 200 free spins | 9.7 |
| Smash Casino | 600% up to €10,000 slots package | 9.7 |
| Nightluck | €6,400 + 280 free spins + 805% | 9.7 |
| CoinPoker | 150% up to $2,000 | 9.7 |
| Rivo | 1000% up to €10,000 + 25% cashback | 9.6 |
| Daytonaspin | 255% up to £4,500 + 255 free spins | 9.5 |
Ratings are our own editorial scores, not customer review averages. Note the currencies: WinnerIsland, Smash Casino, Nightluck and Rivo advertise in euros and CoinPoker in dollars, so a sterling deposit may be converted. Full write-ups sit on our reviewed list of non GamStop casinos.
Money questions we are asked before people sign up
Reading this site costs nothing. Taking part at any listed casino costs whatever you deposit, and every free spins package has a price attached in the form of a minimum deposit and a wagering requirement.
- Minimum deposits — typically a small fixed sum, but bonus qualification often requires more than the site's bare minimum. The two figures are not always the same.
- Debit cards — the familiar route for UK players. Credit cards are banned for gambling in Great Britain, and some UK banks decline transactions to offshore operators regardless.
- E-wallets and PayPal — availability varies site by site. PayPal is uncommon outside UKGC-licensed operators, so verify it on the cashier page rather than assuming. Many bonus terms exclude e-wallet deposits from qualifying.
- Bank transfer — usually the slowest to arrive and the most likely to trigger source-of-funds questions on larger sums.
- Cryptocurrency — offered by several offshore sites, CoinPoker among them. Fast, but no chargeback route and exposure to price movement.
- Fees and conversion — operators may not charge, but your bank or card issuer can, and a euro- or dollar-denominated account adds a conversion spread in both directions.
- Withdrawals — expect identity verification (KYC) first, weekly or monthly payout caps, and a cashout limit on winnings derived from bonus funds. Advertised processing times are the operator's claim, not a tested result.
What is on offer at these sites
Free spins are the hook, but the catalogues behind them are broader. In general terms the listed casinos cover slots — including progressive jackpot titles and a spread of RTP and volatility profiles — plus table games such as blackjack, roulette and baccarat, and live dealer rooms streamed with human croupiers. Most run on mobile browsers without a separate app. Note that game contribution to wagering differs by category: slots usually count in full, table and live games far less or not at all, which is why clearing a bonus on roulette rarely works.
Several of these operators also run a sportsbook beside the casino — pre-match and in-play markets, accumulators, bet builders, cash-out and esports, sometimes with a shared wallet across both products. Sports promotions work differently from casino ones: a free bet typically carries minimum qualifying odds, often around 1.50 in decimal terms, and the stake is not usually returned with winnings. A casino bonus balance is rarely usable on sports, and vice versa. CoinPoker's emphasis is poker rather than slots, which is worth knowing before you claim there.
Who may use these sites, and where to get help
You must be 18 or over. The casinos listed here hold overseas licences rather than a UK Gambling Commission licence, which means GAMSTOP registration does not block them — that is the whole point of the category, and also its main risk. Accepting British customers is not the same as being authorised to serve them: UKGC consumer protections, deposit limit rules and approved dispute resolution do not apply, so the protections you get are those the overseas regulator and the operator choose to provide. You remain responsible for whether gambling is lawful where you are and for any tax position in your own circumstances.
If you registered with GAMSTOP, that exclusion runs for six months, one year or five years and cannot be lifted early. Contacting us will not change it. If you are looking for a way around a self-exclusion you set for a reason, please read our responsible gambling guidance first — it covers deposit and loss limits, blocking software and where to find free, confidential support from GamCare. Gambling is not income and will not fix a financial problem.
How we assess the sites we list
We research operators from published sources: licensing details, full bonus terms, cashier pages, payment and withdrawal policies, game libraries and software providers, and the complaints route on offer. We have not deposited, played or withdrawn at these sites, and we do not present operator claims about payout speed as tested findings. Where something is unresolved — an unclear licence status, a term that contradicts itself — we say so rather than filling the gap. Commission does not affect placement. More on the people and the method is on our about page, and the rules covering use of this site are in the terms and conditions.
Reporting a correction or a complaint about us
- Send the page and the specific line you believe is wrong, with the operator's current terms if you have them.
- We re-check against the source and reply with what we find.
- If we were wrong, we amend the page and date the change.
- If we disagree, we tell you why rather than quietly leaving it.
Editorial correspondence goes to Patrick Keenan and the review team at bodington.org. We read everything, though a considered reply on a terms question takes longer than a one-line acknowledgement. If your message is time-critical because money is involved, contact the casino's own support in parallel — they hold your account, and we do not.